Has your customer changed his mind and wants to return his purchase? Find out how to properly manage your returns and what you can offer your clients in such situations.
Are you trying to stand out among competitors? Being able to return products easily proves to sway customer's decision when choosing online shops. Free returns policy will help build your brand's reputation as friendly, customer-oriented, and trustworthy. That, obviously, is invaluable.
Changes in regulations
A new EU consumer rights law is about to be set. It extends consumers' rights especially in regards to returns of products purchased online. It is advisable to prepare early.READ MORE >
Choosing our returns solution you will get full control over returning orders - in order for a customer to have a free return, one has to prove that the purchase was from your store. The application will quickly check shipment's number to verify that it was sent from you - only positive verification will allow the customer to print a return label and ship the package. You can define which expenses you want to cover - indicate clients, order, or shipment types for which you will offer free returns.
Parcel or courier
Decide which service you will offer you clients to ship returns with: